Privacy Policy

Introduction

SEGAcademy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website segaacademy.com, enroll in our courses, or use our services (collectively, the "Services").

Please read this privacy policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

Information We Collect

We collect several types of information from and about users of our Services:

Personal Information

Contact Information: Name, email address, phone number, mailing address
Identity Information: Date of birth, government-issued ID (for verification purposes only)
Financial Information: Payment details, billing address, transaction history (processed through secure payment gateways)
Educational Information: Educational background, course preferences, enrollment details
Technical Information: IP address, browser type, device information, operating system

Course-Related Information

Course progress and completion status
Assessment results and performance data
Interaction with course materials and instructors
Forum posts, queries, and communication records

Note on Sensitive Financial Data: While we teach about financial markets, we do not collect sensitive financial data such as your trading account details, bank account numbers, or investment portfolios unless specifically required for advanced courses with your explicit consent.

How We Use Your Information

We use the information we collect for various purposes, including:

To provide, maintain, and improve our educational services
To process your enrollments and transactions
To personalize your learning experience
To communicate with you about courses, updates, and promotions
To provide customer support and respond to inquiries
To monitor and analyze usage patterns and trends
To detect, prevent, and address technical issues or fraudulent activities
To comply with legal obligations and educational regulations

Disclosure of Your Information

We may share your information in the following situations:

With Instructors: Relevant course instructors may access your performance data to provide personalized guidance.
With Service Providers: We may share information with third-party vendors who perform services on our behalf (payment processing, hosting, analytics).
For Legal Reasons: We may disclose information if required by law or in response to valid legal requests.
Business Transfers: In connection with any merger, sale of company assets, or acquisition.
With Your Consent: We may disclose your information for any other purpose with your consent.

We do not sell, trade, or rent your personal identification information to others for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

SSL encryption for data transmission
Secure servers with firewalls
Regular security assessments and updates
Limited access to personal data on a need-to-know basis
Secure payment processing through PCI-DSS compliant gateways

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, we retain:

Account information: Until you request deletion or 7 years after last activity
Course progress and completion data: Indefinitely for certification verification
Financial transaction records: 7 years for tax and accounting purposes
Communication records: 3 years from the date of communication

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: Request access to your personal information
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal information
Restriction: Request restriction of processing of your data
Portability: Request transfer of your data to another organization
Objection: Object to processing of your personal information
Opt-out: Opt-out of marketing communications at any time

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

We use cookies for:

Authentication and session management
Remembering your preferences and settings
Analyzing site traffic and usage patterns
Personalizing content and advertisements

Children's Privacy

Our Services are not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with personal information, please contact us. If we become aware that we have collected personal information from Children without verification of parental consent, we take steps to remove that information from our servers.

International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data, including personal data, to India and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. We will also provide notice via email for significant changes.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.