Shipping and Delivery Policy (Applicable to Education Services)
Effective Date: 01 July 2023
This Shipping and Delivery Policy ("Policy") outlines the terms and conditions related to the delivery of education services provided by SEGAcademy ("we," "our," or "us"). As an education service provider, we do not deliver physical products, and this Policy specifically addresses the delivery of our education services. By enrolling in our education programs and using our services, you agree to comply with the terms of this Policy. If you do not agree with this Policy, please refrain from using our services.
Enrollment and Access
1.1 Enrollment Process: To access our education services, you must complete the enrollment process as specified on our website or through other designated channels. This may include providing your personal information, selecting the desired program, and agreeing to the associated terms.
1.2 Access Details: Once enrolled, you will receive access details, which may include login credentials or instructions on how to access the online educational platform.
Course Availability and Schedule
2.1 Program Availability: Our education programs are available according to the program schedule and duration specified on our website or during the enrollment process.
2.2 Schedule Changes: In the event of any changes to the program schedule or availability, we will make reasonable efforts to notify you and provide suitable alternatives or options.
Online Education Platform
3.1 Access to Materials: As part of our education services, you will have access to online course materials, resources, lectures, assignments, and other educational content through our designated online education platform.
3.2 Technical Requirements: You are responsible for ensuring that you have the necessary technology and internet access to use our online education platform. Any technical requirements will be communicated to you during the enrollment process.
Communication and Support
4.1 Communication Channels: We will communicate with you through the contact information provided during the enrollment process. Important announcements, updates, and notifications will be sent to your registered email address.
4.2 Support: We will provide reasonable support related to your education program, including addressing inquiries and resolving technical issues. Support details will be provided on our website or through our designated communication channels.
Refund and Cancellation
5.1 Refund and Cancellation: Refund and cancellation policies for our education programs are outlined in our separate Refund & Cancellation Policy. Please refer to that policy for details regarding refunds and cancellations.
Contact Us
If you have any questions or concerns regarding our Shipping and Delivery Policy for education services, please contact us at:
info@segacademy.com
Mobile: 9454945992